Faq

1.Register and verify your account.
2.Go to Exchange page and choose the type of currency you want to spend.
3.Choose the type of currency you want to receive.
4.Type in the money amount you want to spend.
5.Press the Continue button.
6.Fill in all essential information into the boxes marked with *.
7.Read and agree with Terms & Conditions and press button Continue.
8.Complete a payment using details provided in order description, those you can find in your Dashboard section.
9.Please wait while our operator checks your payment.
10.Check realtime status of your order over Dashboard.

Yes. Our support team is available by email at support@nextsolutionscorp.com. We aim to acknowledge each enquiry within two business days and substantively respond within fifteen business days. See our Complaints Policy for full details.

Make sure you also keep an eye on your inbox — we may email you if we require additional information.

Card payments settle in under a minute; bank transfers take a few business hours after the funds are received. Crypto-asset withdrawals depend on network confirmations and chain congestion.

No, if you have already made a payment using the details provided in order description, then this order is considered as completed and can't be canceled.

Unfortunately, you can’t reopen a canceled order.

Choose a long, unique password. We recommend a passphrase of four or more random words, or a password manager. Enable two-factor authentication in your account settings.